How to Avoid Being Scammed
One of the fastest growing segments of the HVAC industry is air duct cleaning services. Unfortunately, this segment of the industry is not immune to fraudulent activities and scams. So you need to learn how to identify when a company is not out to serve your best interests. Consumer magazines warn people about different scams all the time so you should read up on this topic whenever you get the chance. Here are 3 valuable tips.
Always get a written estimate – before you commit to any air duct cleaning company or contractor, get a service estimate. Trustworthy companies will always provide you with one when requested. The services should be listed along with the job details, number of ducts they will be cleaning, and when you can expect the service to be performed. Many brand name stores we all recognize now offer air duct cleaning and end up charging much more than the "deal" they tell you about at the beginning.
Beware of prices that are too good to be true – you’ve heard the old cliché time and time again . . . “if it sounds too good to be true, then it probably is.” Scams in the air duct cleaning industry are no exception to this rule. Frequently you will see coupons advertising whole house air duct cleaning for $49.99, $69.99, or some price that is ridiculously too low. But when they come out to your home, that price will be 10 to 20 times more than what was printed on the coupon.
Inquire about industry association memberships – reputable companies or contractors should be members of certain industry associations including the National Air Duct Cleaner’s Association, NADCA, ACCA (Air Conditioning Contractors of America), the IAQA (Indoor Air Quality Association), and the IICRC (Institute of Inspection, Cleaning and Restoration Certification. Again, just because the truck or van has the name of a big box store you recognize does not mean they are certified.
Thankfully, our air duct and dryer vent cleaning services are NADCA approved and we’re an ethical business that won’t sell you a service you don’t need or rip you off. Customer service is paramount to our reputation and thus, we provide the best service in Maryland, Virginia and Washington DC.
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